{"id":2624,"date":"2025-05-10T19:24:06","date_gmt":"2025-05-10T19:24:06","guid":{"rendered":"https:\/\/mxysport.com\/?page_id=2624"},"modified":"2025-05-29T19:25:00","modified_gmt":"2025-05-29T19:25:00","slug":"retouren-erstattungen","status":"publish","type":"page","link":"https:\/\/mxysport.com\/de\/retouren-erstattungen\/","title":{"rendered":"R\u00fcckgabe und R\u00fcckerstattung"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2624\" class=\"elementor elementor-2624\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-120376f e-flex e-con-boxed e-con e-parent\" data-id=\"120376f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2b4052 elementor-widget elementor-widget-breadcrumbs\" data-id=\"d2b4052\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div><span class=\"last\">Home<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5cfec2 elementor-widget elementor-widget-heading\" data-id=\"e5cfec2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Refunds<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2c407c elementor-widget elementor-widget-text-editor\" data-id=\"e2c407c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOur Returns &#038; Refunds policy ensures a hassle-free process for eligible items. Review our guidelines to understand timeframes, conditions, and steps for returning products or requesting refunds.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-760593a e-con-full e-flex e-con e-child\" data-id=\"760593a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15ec568 elementor-widget elementor-widget-shortcode\" data-id=\"15ec568\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"3255\" class=\"elementor elementor-3255\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-600a766 e-con-full e-flex e-con e-child\" data-id=\"600a766\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac0d404 elementor-widget elementor-widget-button\" data-id=\"ac0d404\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjMyNDYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get an Instant Quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2bf82f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b2bf82f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-lock\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 224h-24v-72C376 68.2 307.8 0 224 0S72 68.2 72 152v72H48c-26.5 0-48 21.5-48 48v192c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V272c0-26.5-21.5-48-48-48zm-104 0H152v-72c0-39.7 32.3-72 72-72s72 32.3 72 72v72z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">All uploads are secure and confidential<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34d3542 e-flex e-con-boxed e-con e-parent\" data-id=\"34d3542\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1668b85 elementor-widget elementor-widget-text-editor\" data-id=\"1668b85\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73668eb elementor-widget elementor-widget-heading\" data-id=\"73668eb\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">Returns &amp; Refunds<\/span><\/h2><\/div><\/div><div class=\"elementor-element elementor-element-a2f183c elementor-widget elementor-widget-text-editor\" data-id=\"a2f183c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><span style=\"color: #000000;\">At Dongguan Xinyang Sporting Goods Co., Ltd., we are committed to ensuring that our customers are satisfied with their purchases. If you are not fully satisfied with your product, please review our return and refund policy below.<\/span><\/div><\/div><div class=\"elementor-element elementor-element-50e9cd0 elementor-widget elementor-widget-heading\" data-id=\"50e9cd0\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">1. Eligibility for Returns<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-02c409e elementor-widget elementor-widget-text-editor\" data-id=\"02c409e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">To be eligible for a return, the item must meet the following conditions:<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>Condition:<\/strong>\u00a0Items must be unused, in their original condition, and in the original packaging.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Timeframe:<\/strong>\u00a0Returns must be initiated within [Insert Number] days of receiving the product.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Proof of Purchase:<\/strong>\u00a0A valid receipt or proof of purchase is required for all returns.<\/span><\/li><\/ul><p><span style=\"color: #000000;\">Certain items, including custom or personalized orders, may not be eligible for returns. Please check with our customer service team if you have questions about specific products.<\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-c217c72 elementor-widget elementor-widget-heading\" data-id=\"c217c72\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">2. Non-Returnable Items<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-9a99a4b elementor-widget elementor-widget-text-editor\" data-id=\"9a99a4b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">We do not accept returns for certain items, including but not limited to:<\/span><\/p><ul><li><span style=\"color: #000000;\">Custom-made or personalized products<\/span><\/li><li><span style=\"color: #000000;\">Discounted or final sale items<\/span><\/li><li><span style=\"color: #000000;\">Items that have been used or damaged by the customer<\/span><\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-39f3a6c elementor-widget elementor-widget-heading\" data-id=\"39f3a6c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">3. Return Process<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-0349f74 elementor-widget elementor-widget-text-editor\" data-id=\"0349f74\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">To initiate a return, please follow these steps:<\/span><\/p><ol><li><span style=\"color: #000000;\"><strong>Contact Customer Service:<\/strong>\u00a0Email us at [Customer Service Email] or call us at [Customer Service Phone Number] to request a return authorization.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Package Your Item:<\/strong>\u00a0Securely pack the item in its original packaging, including all accessories and documentation.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Return Shipping:<\/strong>\u00a0You are responsible for covering the cost of return shipping unless the item was received damaged or defective. We recommend using a trackable shipping method to ensure that the item is safely returned to us.<\/span><\/li><\/ol><\/div><\/div><div class=\"elementor-element elementor-element-1578885 elementor-widget elementor-widget-heading\" data-id=\"1578885\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">4. Refunds<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-d0de458 elementor-widget elementor-widget-text-editor\" data-id=\"d0de458\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">Once we receive and inspect your return, we will notify you of the approval or rejection of your refund:<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>Approved Refunds:<\/strong>\u00a0Refunds for approved returns will be processed within [Insert Number] business days to your original payment method. Processing times may vary depending on your bank or payment provider.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Partial Refunds:<\/strong>\u00a0In certain cases, only partial refunds may be issued for items that show signs of use or damage by the customer.<\/span><\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-27005fc elementor-widget elementor-widget-heading\" data-id=\"27005fc\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">5. Exchanges<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-af1400b elementor-widget elementor-widget-text-editor\" data-id=\"af1400b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, please contact our customer service team.<\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-7c745fe elementor-widget elementor-widget-heading\" data-id=\"7c745fe\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">6. Damaged or Defective Items<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-4d92a53 elementor-widget elementor-widget-text-editor\" data-id=\"4d92a53\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><span style=\"color: #000000;\">If you receive an item that is damaged or defective, please contact us within [Insert Number] days of receiving the item. We will provide instructions on how to return the item and receive a replacement or refund.<\/span><\/div><\/div><div class=\"elementor-element elementor-element-f2644a0 elementor-widget elementor-widget-heading\" data-id=\"f2644a0\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">7. Contact Us<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-a24b5b3 elementor-widget elementor-widget-text-editor\" data-id=\"a24b5b3\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><span style=\"color: #000000;\">If you have any questions about this Privacy Policy or our data practices, please contact us at:<\/span><br \/><span style=\"color: #000000;\"><strong>Dongguan Xinyang Sporting Goods Co., Ltd.<\/strong><\/span><br \/><span style=\"color: #000000;\">Address:<strong>\u00a01319 Zhongzheng Building, No.82 Dongmen Middle Road, Changan Town, Dongguan City, Guangdong Province<\/strong><\/span><br \/><span style=\"color: #000000;\">Email:\u00a0<strong>mxysports@gmail.com<\/strong><\/span><br \/><span style=\"color: #000000;\">Phone:<strong>+86-13267261491<\/strong><\/span><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Our Returns &#038; Refunds policy ensures a hassle-free process for eligible items. Review our guidelines to understand timeframes, conditions, and steps for returning products or requesting refunds. Returns &amp; Refunds At Dongguan Xinyang Sporting Goods Co., Ltd., we are committed to ensuring that our customers are satisfied with their purchases. If you are not [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2624","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mxysport.com\/de\/wp-json\/wp\/v2\/pages\/2624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mxysport.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mxysport.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mxysport.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mxysport.com\/de\/wp-json\/wp\/v2\/comments?post=2624"}],"version-history":[{"count":22,"href":"https:\/\/mxysport.com\/de\/wp-json\/wp\/v2\/pages\/2624\/revisions"}],"predecessor-version":[{"id":3349,"href":"https:\/\/mxysport.com\/de\/wp-json\/wp\/v2\/pages\/2624\/revisions\/3349"}],"wp:attachment":[{"href":"https:\/\/mxysport.com\/de\/wp-json\/wp\/v2\/media?parent=2624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}