{"id":2624,"date":"2025-05-10T19:24:06","date_gmt":"2025-05-10T19:24:06","guid":{"rendered":"https:\/\/mxysport.com\/?page_id=2624"},"modified":"2025-05-29T19:25:00","modified_gmt":"2025-05-29T19:25:00","slug":"devolucoes-reembolsos","status":"publish","type":"page","link":"https:\/\/mxysport.com\/pt\/devolucoes-reembolsos\/","title":{"rendered":"Devolu\u00e7\u00f5es e reembolsos"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2624\" class=\"elementor elementor-2624\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-120376f e-flex e-con-boxed e-con e-parent\" data-id=\"120376f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2b4052 elementor-widget elementor-widget-breadcrumbs\" data-id=\"d2b4052\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div><span class=\"last\">In\u00edcio<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5cfec2 elementor-widget elementor-widget-heading\" data-id=\"e5cfec2\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Devolu\u00e7\u00f5es e reembolsos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2c407c elementor-widget elementor-widget-text-editor\" data-id=\"e2c407c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tA nossa pol\u00edtica de Devolu\u00e7\u00f5es e Reembolsos garante um processo sem complica\u00e7\u00f5es para os artigos eleg\u00edveis. Reveja as nossas diretrizes para compreender os prazos, condi\u00e7\u00f5es e passos para devolver produtos ou pedir reembolsos.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-760593a e-con-full e-flex e-con e-child\" data-id=\"760593a\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15ec568 elementor-widget elementor-widget-shortcode\" data-id=\"15ec568\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"3255\" class=\"elementor elementor-3255\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-600a766 e-con-full e-flex e-con e-child\" data-id=\"600a766\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac0d404 elementor-widget elementor-widget-button\" data-id=\"ac0d404\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjMyNDYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Obter um or\u00e7amento imediato<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2bf82f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b2bf82f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-lock\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 224h-24v-72C376 68.2 307.8 0 224 0S72 68.2 72 152v72H48c-26.5 0-48 21.5-48 48v192c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V272c0-26.5-21.5-48-48-48zm-104 0H152v-72c0-39.7 32.3-72 72-72s72 32.3 72 72v72z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Todos os carregamentos s\u00e3o seguros e confidenciais<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34d3542 e-flex e-con-boxed e-con e-parent\" data-id=\"34d3542\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1668b85 elementor-widget elementor-widget-text-editor\" data-id=\"1668b85\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73668eb elementor-widget elementor-widget-heading\" data-id=\"73668eb\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">Devolu\u00e7\u00f5es e reembolsos<\/span><\/h2><\/div><\/div><div class=\"elementor-element elementor-element-a2f183c elementor-widget elementor-widget-text-editor\" data-id=\"a2f183c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><span style=\"color: #000000;\">Na Dongguan Xinyang Sporting Goods Co., Ltd., estamos empenhados em garantir que os nossos clientes fiquem satisfeitos com as suas compras. Se n\u00e3o estiver totalmente satisfeito com o seu produto, consulte a nossa pol\u00edtica de devolu\u00e7\u00e3o e reembolso abaixo.<\/span><\/div><\/div><div class=\"elementor-element elementor-element-50e9cd0 elementor-widget elementor-widget-heading\" data-id=\"50e9cd0\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">1. Elegibilidade para devolu\u00e7\u00f5es<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-02c409e elementor-widget elementor-widget-text-editor\" data-id=\"02c409e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">Para ser eleg\u00edvel para uma devolu\u00e7\u00e3o, o artigo deve satisfazer as seguintes condi\u00e7\u00f5es:<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>Estado:<\/strong>\u00a0Os artigos n\u00e3o devem ser utilizados, devem estar no seu estado original e na embalagem original.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Prazo:<\/strong>\u00a0As devolu\u00e7\u00f5es devem ser iniciadas no prazo de [Inserir n\u00famero] dias ap\u00f3s a rece\u00e7\u00e3o do produto.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Prova de compra:<\/strong>\u00a0\u00c9 necess\u00e1rio um recibo v\u00e1lido ou prova de compra para todas as devolu\u00e7\u00f5es.<\/span><\/li><\/ul><p><span style=\"color: #000000;\">Certos artigos, incluindo encomendas personalizadas, podem n\u00e3o ser eleg\u00edveis para devolu\u00e7\u00e3o. Consulte a nossa equipa de apoio ao cliente se tiver d\u00favidas sobre produtos espec\u00edficos.<\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-c217c72 elementor-widget elementor-widget-heading\" data-id=\"c217c72\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">2. Artigos que n\u00e3o podem ser devolvidos<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-9a99a4b elementor-widget elementor-widget-text-editor\" data-id=\"9a99a4b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">N\u00e3o aceitamos devolu\u00e7\u00f5es de determinados artigos, incluindo, mas n\u00e3o se limitando a:<\/span><\/p><ul><li><span style=\"color: #000000;\">Produtos feitos \u00e0 medida ou personalizados<\/span><\/li><li><span style=\"color: #000000;\">Artigos com desconto ou de venda final<\/span><\/li><li><span style=\"color: #000000;\">Artigos que foram utilizados ou danificados pelo cliente<\/span><\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-39f3a6c elementor-widget elementor-widget-heading\" data-id=\"39f3a6c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">3. Processo de devolu\u00e7\u00e3o<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-0349f74 elementor-widget elementor-widget-text-editor\" data-id=\"0349f74\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">Para iniciar uma devolu\u00e7\u00e3o, siga estes passos:<\/span><\/p><ol><li><span style=\"color: #000000;\"><strong>Contactar o Servi\u00e7o de Apoio ao Cliente:<\/strong>\u00a0Envie-nos um e-mail para [E-mail do Servi\u00e7o de Apoio ao Cliente] ou ligue-nos para [N\u00famero de telefone do Servi\u00e7o de Apoio ao Cliente] para solicitar uma autoriza\u00e7\u00e3o de devolu\u00e7\u00e3o.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Embalagem do artigo:<\/strong>\u00a0Embale o artigo de forma segura na sua embalagem original, incluindo todos os acess\u00f3rios e documenta\u00e7\u00e3o.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Envio de devolu\u00e7\u00e3o:<\/strong>\u00a0O cliente \u00e9 respons\u00e1vel por cobrir os custos de envio da devolu\u00e7\u00e3o, exceto se o artigo tiver sido recebido danificado ou com defeito. Recomendamos a utiliza\u00e7\u00e3o de um m\u00e9todo de envio rastre\u00e1vel para garantir que o artigo nos \u00e9 devolvido em seguran\u00e7a.<\/span><\/li><\/ol><\/div><\/div><div class=\"elementor-element elementor-element-1578885 elementor-widget elementor-widget-heading\" data-id=\"1578885\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">4. Reembolsos<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-d0de458 elementor-widget elementor-widget-text-editor\" data-id=\"d0de458\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">Assim que recebermos e inspeccionarmos a sua devolu\u00e7\u00e3o, notific\u00e1-lo-emos da aprova\u00e7\u00e3o ou rejei\u00e7\u00e3o do seu reembolso:<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>Reembolsos aprovados:<\/strong>\u00a0Os reembolsos para devolu\u00e7\u00f5es aprovadas ser\u00e3o processados no prazo de [Inserir n\u00famero] dias \u00fateis para o seu m\u00e9todo de pagamento original. Os tempos de processamento podem variar consoante o banco ou o fornecedor de servi\u00e7os de pagamento.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Reembolsos parciais:<\/strong>\u00a0Em certos casos, s\u00f3 podem ser efectuados reembolsos parciais para artigos que apresentem sinais de utiliza\u00e7\u00e3o ou danos por parte do cliente.<\/span><\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-27005fc elementor-widget elementor-widget-heading\" data-id=\"27005fc\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">5. Trocas<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-af1400b elementor-widget elementor-widget-text-editor\" data-id=\"af1400b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\">S\u00f3 substitu\u00edmos os artigos se estiverem defeituosos ou danificados. Se precisar de trocar um artigo defeituoso pelo mesmo produto, contacte a nossa equipa de apoio ao cliente.<\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-7c745fe elementor-widget elementor-widget-heading\" data-id=\"7c745fe\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">6. Artigos danificados ou com defeito<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-4d92a53 elementor-widget elementor-widget-text-editor\" data-id=\"4d92a53\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><span style=\"color: #000000;\">Se receber um artigo danificado ou com defeito, contacte-nos no prazo de [Inserir n\u00famero] dias ap\u00f3s a rece\u00e7\u00e3o do artigo. Forneceremos instru\u00e7\u00f5es sobre como devolver o artigo e receber uma substitui\u00e7\u00e3o ou reembolso.<\/span><\/div><\/div><div class=\"elementor-element elementor-element-f2644a0 elementor-widget elementor-widget-heading\" data-id=\"f2644a0\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #000000;\">7. Contactar-nos<\/span><\/h3><\/div><\/div><div class=\"elementor-element elementor-element-a24b5b3 elementor-widget elementor-widget-text-editor\" data-id=\"a24b5b3\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><span style=\"color: #000000;\">Se tiver alguma d\u00favida sobre esta Pol\u00edtica de Privacidade ou sobre as nossas pr\u00e1ticas de dados, contacte-nos atrav\u00e9s de<\/span><br \/><span style=\"color: #000000;\"><strong>Dongguan Xinyang Sporting Goods Co., Ltd.<\/strong><\/span><br \/><span style=\"color: #000000;\">Endere\u00e7o:<strong>\u00a01319 Zhongzheng Building, No.82 Dongmen Middle Road, Changan Town, Dongguan City, Prov\u00edncia de Guangdong<\/strong><\/span><br \/><span style=\"color: #000000;\">Correio eletr\u00f3nico:\u00a0<strong>mxysports@gmail.com<\/strong><\/span><br \/><span style=\"color: #000000;\">Telefone:<strong>+86-13267261491<\/strong><\/span><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>In\u00edcio A nossa pol\u00edtica de Devolu\u00e7\u00f5es e Reembolsos garante um processo sem complica\u00e7\u00f5es para os artigos eleg\u00edveis. Reveja as nossas diretrizes para compreender os prazos, condi\u00e7\u00f5es e passos para devolver produtos ou pedir reembolsos. Devolu\u00e7\u00f5es e reembolsos Na Dongguan Xinyang Sporting Goods Co., Ltd., estamos empenhados em garantir que os nossos clientes fiquem satisfeitos com as suas compras. Se n\u00e3o estiver [...]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2624","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mxysport.com\/pt\/wp-json\/wp\/v2\/pages\/2624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mxysport.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mxysport.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mxysport.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mxysport.com\/pt\/wp-json\/wp\/v2\/comments?post=2624"}],"version-history":[{"count":22,"href":"https:\/\/mxysport.com\/pt\/wp-json\/wp\/v2\/pages\/2624\/revisions"}],"predecessor-version":[{"id":3349,"href":"https:\/\/mxysport.com\/pt\/wp-json\/wp\/v2\/pages\/2624\/revisions\/3349"}],"wp:attachment":[{"href":"https:\/\/mxysport.com\/pt\/wp-json\/wp\/v2\/media?parent=2624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}